Who we are?

We are a Maono branch company in India, You can learn more about us, and our products and services, on our website: www.maono.in.

This Policy sets out how we handle your personal information - that is, information about you that identifies you or can be reasonably linked to you. It applies to all the personal information we collect.
We update this Policy from time to time. You can always find the most recent version on our website at [maono. in/pages/privacy-policy].

What do we collect?

We only collect your personal information when we reasonably need it to run our business or comply with the law.

For example:
1. When you register for an account on our website (for example, to register your warranty or ask for your product to be serviced), we will collect your name and email address.
2. When you sign up for our newsletter, we will collect your email address.
3. When you sign up for a competition, we will collect your name, email address, and the information that you provide.
4. When you complete one of our surveys, we will collect your survey responses.
5. When you contact us, we may keep a record of that contact, including the reason for contacting us, your country, name and email address, and the information that you provide to us.
6. When you apply to work with us, we will collect your name, email address, street address, phone number, information about your qualifications, work history, and background.
7. When you are employed by us, we will collect information that we need to manage our professional relationship, such as your name, personal contact details, qualifications, work history, information about your work and performance, payment information, and health information relevant to your work or required for workplace safety.

How do we collect personal information?

When we need your personal information, we usually collect it directly from you and with your consent.
We may do this when you, for example, sign up for an account on our website, subscribe to our newsletters, respond to our surveys or promotions, contact us, or interact with us on social media.

What if you don't want to give us your personal information?

We give people the option of not identifying themselves or using a pseudonym, where it is lawful and practical.
However, in some cases, if you don't give us your personal information, we may not be able to give you the service you want or respond to your request. For example, you must identify yourself to register for an account on our website, register for a warranty or request a service.

Why do we collect, use your personal information?

We collect your personal information and we may also use or disclose your personal information for other purposes that are allowed or required by law.

Testimonials
Sometimes, we collect information or stories from people about their experiences with our products so we can post them on our website. When we do this, we tell those people that the information they are submitting will become public information and that Maono.in reserves the right to edit the information as required.

The copyright of any words and/or images in a user testimonial will remain the property of the author. The users provide a general, irrevocable, worldwide license granted by the user to Maono.in to use the words and/or images for testimonials on our website and in other material at Maono’s sole discretion.

Direct marketing
Where you’ve agreed to receive information about our products or services, we may use your personal information to send you marketing messages, including offers and promotions. This may include our contacting you in a variety of ways, including by phone, SMS, and email.

You can opt out of receiving marketing messages at any time:
We also work with online advertising partners to show you marketing messages on other websites and on social media apps. If you don’t want to see online direct marketing from us, you can change your cookie preferences on our website to turn off advertising cookies. You may still see some marketing messages from us, but they won’t be targeted.

Who on our team has access?

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Ⅰ. Order information like what was purchased, when it was purchased and where it should be sent.

Ⅱ.Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

How do we store your personal data and keep your information safe?

Maono. in does not store or keep the Personal Data stored longer than necessary for the purposes for which the Personal Data was processed. Personal Data will be kept until a customer deletes their account. You can contact us to delete your account. After your account gets deleted, Maono. in will no longer be able to retrieve the Personal Data.

We use a variety of security measures to maintain the safety of your Personal Data. We take great care to ensure that your Personal Data is stored securely on our servers, and we follow the standards generally accepted in the industry to protect Personal Data submitted to us. In particular, we:

We encrypt many of our services using SSL (Secure Sockets Layer) when transmitting data. When a browser attempts to access a website that is secured by SSL, the browser and the web server establish a SSL connection, using keys. SSL creates a secure connection by establishing an encrypted connection.

We review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.

We restrict access to Personal Data to our employees, contractors, and agents who need to know that information in order to process it for Maono and who are subject to strict contractual confidentiality obligations.

It is important to note, however, that no method of transmission or storage via the Internet is 100% secure, and thus we cannot absolutely guarantee the security of your Personal Data submitted via the Site.

We aim to maintain our services in a manner that protects Personal Data from accidental or malicious destruction. As a consequence, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

What are your rights?

We understand that our customers have different privacy concerns. Our goal is to be clear about what personal data we collect so that our customers can make informed decisions.

You have the right to access and update information about you, which you can do at any time in your account settings, and if you are unable to do this yourself, please contact us to assist you.

If personal data is incorrect or incomplete, we will endeavor to provide our customers with a quick way to update or delete it by contacting us as described in the section of this Privacy Policy entitled "Contact Information", and if you request deletion, please be aware that deletion does not necessarily delete all of your User Data on this server, but we guarantee that The retained user data will not be linked to your personal information. This may not be the case if the information must be retained for legal purposes.

Users have the right to withdraw their consent for the processing of Personal Data or the further processing of Personal Data by Maono.in at any time. A withdrawal should be sent to Maono.in at the contact information set out below.

In addition to the information contained in this Privacy Policy, you may be provided with additional and contextual information concerning particular services or the collection and processing of your Personal Data upon request.

Users have the right at any time, to know whether their Personal Data has been stored and can consult Maono.in to learn about their contents and origin, to verify their accuracy, or to ask for them to be supplemented, canceled, updated, or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to Maono.in at the contact information set out below.

Users have the right to lodge a complaint against Maono.in with a supervisory authority.

More details concerning the collection or processing of Personal Data may be requested from Maono.in at any time. Please see the contact information at the end of this Privacy Policy.

How long will it take?

We’ll try to carry out your request within 30 days after you make it, but complicated requests may take more time. When you make your request, we may need to confirm your identity. We do this to help keep the personal information that we hold safe.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

How you can contact us?

If you are not satisfied with how we have managed your data,or have any questions or concerns about the way we handle your personal information, make a complaint, Please contact us at the following contact information:

Email: support@maono.in
Website: www.maono.in
Address: